In the 2025 J.D. Power U.S. Vehicle Dependability Study, Ford and Lincoln both had notable improvements in their ranks, demonstrating their impressive progress. Lincoln moved up six spots to 19th rank, while Ford rose 10 spots to 13th.
In the 2025 J.D. Power U.S. Vehicle Dependability Study, original owners of cars from the 2022 model year provide input on the vehicles' dependability and long-term durability after three years of ownership. The study evaluates a number of areas, such as general reliability, features, and performance. The improvement this year demonstrates Ford and Lincoln's dedication to raising customer satisfaction and vehicle quality.
“We're encouraged by the progress we're making to improve quality while staying focused on tougher testing and rigorous monitoring of new vehicles to make sure they are as good as they can be when they leave the factory," said Josh Halliburton, Ford's executive director of quality. "We believe these actions will result in better long-term ownership experiences for our customers, like we saw in this year’s Vehicle Dependability Study.”
Ford's continuous efforts to increase car dependability, which has long been a crucial consideration for buyers thinking about long-term ownership, are evident in the company's ranking improvement. To guarantee that new cars fulfill the highest reliability standards, the automaker has placed a strong emphasis on more stringent testing and enhanced production monitoring.
Following Ford's impressive showing in the 2024 J.D. Power U.S. Initial Quality research, where the Bronco Sport was scored first in initial quality among small SUVs, this year's results are part of a larger trend for the company. These consecutive enhancements imply that Ford is not just concentrating on producing cars that are effective when they are first put on the road, but also on making them dependable as they age.
Lincoln's move up six spots to 19th place also indicates that their cars are becoming more reliable and of higher quality as well. For a luxury brand, where customers anticipate longevity and performance from their investments, this development is crucial.
This year's scores show that both brands have made significant progress in improving consumer satisfaction. These results demonstrate that Ford and Lincoln are on the right track in terms of both initial quality and long-term reliability as automakers vie to provide the greatest driving experience.
Ford and Lincoln are expected to solidify their positions in upcoming studies with further improvements in quality and dependability, demonstrating their dedication to satisfying the demands of modern automobile customers.
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